Privacy Policy

Introduction

SGN Seguin Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

Information We Collect

We collect information about you in several ways when you use our services or visit our website. The types of information we may collect include:

Personal Information

When you request a quote, schedule a consultation, or contact us, we may collect personal information such as your name, address, email address, phone number, and property details. We only collect information that is necessary to provide our services and respond to your inquiries.

Usage Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We may also collect information about how you interact with our website, such as the pages you view and the links you click.

How We Use Your Information

We use the information we collect for several purposes, including:

• Providing quotes and estimates for concrete services
• Scheduling appointments and consultations
• Communicating with you about your project
• Processing payments and maintaining financial records
• Improving our website and services
• Sending you information about our services, promotions, or updates (with your consent)
• Responding to your questions and customer service requests
• Complying with legal obligations and resolving disputes

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business, such as payment processors or scheduling tools, under strict confidentiality agreements
• When required by law or to respond to legal process, such as a court order or subpoena
• To protect our rights, property, or safety, or the rights, property, or safety of others
• In connection with a business transaction, such as a merger, sale, or acquisition

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use administrative, technical, and physical security measures to safeguard your data. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. You provide your information at your own risk.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our website. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website. We may use cookies to remember your preferences, analyze website traffic, and deliver personalized content.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by SGN Seguin Concrete.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or destroy it. Business records, including contracts and payment information, may be retained for accounting and legal compliance purposes.

Your Privacy Rights

You have certain rights regarding your personal information, including:

• The right to access and review the personal information we have about you
• The right to request corrections to inaccurate or incomplete information
• The right to request deletion of your personal information, subject to legal and contractual obligations
• The right to opt out of marketing communications at any time
• The right to object to certain uses of your information

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). These rights include the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your CCPA rights, please contact us using the information below.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Consent

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.